FAQ – Frequently Asked Questions

1. What sizes do you offer?

We currently offer our products in sizes S, M, L, and XL.

You’ll find a detailed size chart in each product description for reference.

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2. When will my package be shipped?

We usually ship your order within 1–3 business days after payment has been received.

Once your package is on its way, you’ll receive a tracking link via email.

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3. How long does shipping take?

Shipping within Germany usually takes 2–5 business days.

International shipping may take longer depending on the destination.

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4. How can I return my order?

You have 14 days to return your order.

For more information, please refer to our Return Policy page.

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5. Who pays for return shipping?

Return shipping costs are covered by the buyer.

In the case of an exchange (e.g. incorrect size), we’ll cover the cost of reshipping to you.

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6. Can I change or cancel my order?

If your order hasn’t been shipped yet, please contact us as soon as possible via our contact page.

We’ll do our best to accommodate any changes.

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7. What payment methods do you offer?

You can conveniently pay with:

• PayPal

• Credit Card (Visa, Mastercard, AMEX)

• Sofort (Instant Bank Transfer)

• Apple Pay / Google Pay

• And more

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8. Where are your products made?

Our products are developed in close collaboration with carefully selected manufacturers in Europe and Asia.

Quality, fairness, and transparency are our top priorities.

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9. How do I properly care for your clothing?

Care instructions can be found on the label inside the garment.

In general, we recommend washing at 30°C on a gentle cycle and avoiding tumble drying to prolong the life of your clothing.